Job openings for customer care executive in kolkata

Responsibilities:-

1.Manage incoming phone calls

2.Identify and assess customers needs to achieve satisfaction

3.Provide accurate, valid and complete information by using the right
methods/tools

4.Handle customer queries, provide appropriate solutions and
alternatives within the time limits; follow up to ensure resolution


Requirements:-

1. Proven customer care experience In any International BPO or
Experience as a Travel Sales Representative

2. Strong phone contact handling skills and active listening

3. Customer orientation and ability to adapt/respond to different types
of characters.

4. Excellent communication and interpersonal skills.